Spokane Teachers Credit Union Case Study
Spokane Teachers Credit Union (STCU) is highly committed to its employees and their overall health and well being. For many years they offered its employees a fairly standard benefits package. In 2006 they became self insured and began to look more closely at their benefits package.
Similarly, there was a shift in focus and a commitment from STCU’s Management Team that employees take a vested interest in their personal health, and that’s when STCU determined they needed external expertise in order to develop an effective program.
With an established relationship that continues to evolve and improve, STCU, Vivacity’s Spokane based Wellness Advisor and STCU’s benefits advisor Moloney + O’Neill regularly look for opportunities to enhance the health and wellness offerings for STCU employees. With a large percentage of their employees located at branches throughout the greater Spokane area, the challenge was to design a meaningful wellness program that is supportive, easy to use, and established annual critical health values for current and new employees.
Biometric Screenings provide participants individual health indicators — information essential for behavior change and for understanding individual risk for serious chronic disease. For each participant a personal health literacy is developed detailing health values such as Body Mass Index (BMI), blood pressure, blood sugar and cholesterol. Vivacity has partnered with Summit Health Incorporated, a recognized industry diagnostic screening vendor, to provide onsite biometric screening events. Biometric testing provides key health screening metrics for identifying health conditions that require immediate follow-up, as well as annual measurement results to help guide opportunities for improvement.
Designed to Engage Current and New Employees
With a large number of its employees located in branch offices, hosting one large Biometric screening event each year for all employees at a central location was a challenge. To meet STCU’s needs, Vivacity designed a cost effective series of Biometric screening events at nearly all STCU branch offices. To ensure employees at their small branch offices enjoyed the same benefit, Vivacity provided easy to use take home kits that enabled company-wide participation. In addition, Vivacity provided to STCU a supply of personal screening kits that they could give to each new STCU employee. As the critical link between STCU and Summit Health, Vivacity’s wellness advisor made sure the process was through, effective, and, most importantly, sustainable year after year.
“What we look for in a wellness program partner is an organization that cares about our unique needs. Vivacity took the time to listen to what we were looking for in a program and was more than willing to customize the program to work for our culture and employee demographics. Vivacity was great to work with, made great recommendations for program specifics and made sure everyone was included in the launch of our own wellness campaign”, said Laura Wood, Director of Human Resources, STCU.
STCU is making a positive impact throughout the Inland Empire delivering friendly, professional and member-focused financial advice to over 88,000 members helping them to achieve their financial goals. Vivacity is making sure that in turn their employees are receiving beneficial health and wellness advice that will help them achieve their personal health goals.